Shipping policy
Shipping Policy
At AEGEAN HOME, we carefully pack and dispatch every order from Sydney, Australia, with love and attention to detail. We work with trusted Australian courier networks through CouriersPlease, along with Australia Post for selected express services, to ensure your order arrives safely and efficiently.
Domestic Shipping — NSW, VIC & QLD
Standard Shipping
- Flat rate: $8 AUD
- Estimated delivery: 1–4 business days
- Sent via trusted courier networks through CouriersPlease
Express Shipping
- Flat rate: $19.95 AUD
- Estimated delivery: 1–2 business days
- Sent via Australia Post Express
Free Shipping
- Free standard shipping on orders over $100 AUD
- Estimated delivery: 1–3 business days
Domestic Shipping — WA, NT, SA & TAS
Standard Shipping
- Flat rate: $8 AUD
- Estimated delivery: 2–8 business days
- Sent via trusted courier networks through CouriersPlease
Free Shipping
- Free standard shipping on orders over $100 AUD
- Estimated delivery: 3–6 business days
Order Processing
Orders are usually packed and dispatched within 1–2 business days from our Sydney studio.
During busy periods, launches, sales, or public holidays, dispatch times may be slightly extended.
Once your order has been shipped, tracking information will be sent via email or SMS.
Important Shipping Information
- Delivery timeframes are estimates only and may vary depending on courier delays or peak periods.
- Some regional or remote areas may experience longer delivery times.
- Please double-check your shipping address before placing your order, as AEGEAN HOME cannot be responsible for delays caused by incorrect details entered at checkout.
Lost or Damaged Parcels
If your parcel arrives damaged or has not arrived within a reasonable timeframe, please contact us as soon as possible so we can assist.
📧 aegeanhome@hotmail.com.au
Thank you for supporting AEGEAN HOME — bringing a piece of Greece to homes across Australia 🇬🇷